Testimonials for Marlock Electric

These homeowners were having a solar power system installed, when the installer realized the need for an electrical upgrade. The installer was looking for a company he could trust, that would not interfere with his own work, which is when he contacted us for the job. Other problems with the electrical became apparent soon after, leading to a completely new electrical project for our technicians such as fixing a huge fire hazard. These homeowners talk about how pleased they are that we were able to get the job done so quickly, while doing high quality work and exhibiting tremendous professionalism. If you are thinking about getting electrical work done, listen to this happy couple talk about their experience with us, and why you should choose Marlock Electric.

Heather has used Marlock Electric for all electrical projects in her home & office for just about 20 years! In this video, Heather explains why she has always chosen them, and why she would recommend them to others. She refers to her experiences always being excellent and even says that Marlock Electric is the most dependable company she has seen.

"Dear Team at Marlock Electric, One of our inspectors recently performed an electrical inspection at a home in Henrietta where you had completed the electrical work. Our inspector was highly impressed, in fact the words he used were "picture perfect." New York Electrical Inspection Agency's main purpose is to keep people safe, and we love when we see safe and professional work such as yours."

The overall generator installation experience with Marlock Electric was exceptional. From the initial sales appointment through planning of the project and final installation, everything was handled professionally and beyond my expectations. The office staff got my appointment scheduled and quickly took care of a minor error; they clearly care about the customer. My property was left neat, tidy, and clean. I'm very particular, and the basement area where the work was performed was clean when work began, but i think the crew managed to leave it even cleaner when they were done. I'm impressed!

I wanted to take a moment to express my appreciation of Marlock Electric.   My journey started by looking for a company to upgrade my electrical panel to a 200 amp service to accommodate a tankless electric hot water heater.  After months of searching for someone to do this work, I finally found Marlock.   Right from my initial call to you, your services were light-years beyond your competitors.   Why you might ask?  1.) You answered the phone.  2.) I received a call for a time to schedule a review of the work an estimate for the total cost.   After months of leaving voicemail messages with other vendors and chasing them to give them business, Marlock demonstrated they had a process and workflows In place to handle inquires from customers.   Shawn came out to perform an inspection of the work and provide an estimate.   Shawn arrived on time and did exactly what he said he would do.   Within days I had an electronic quote for the work discussed including the addition of six new lights, a couple of ceiling fans, a grinder pump hook up, and a 200 amp service.   At this point, everything was running way too smoothly which made me nervous.   The day arrived to have the work completed and James, Jason, and Mike showed up right on time.  They explained the plan and immediately got to work.   They did an amazing job and should be commended for their professionalism.   You guys should feel really good about the representation you have in the field.   We will be installing a covered patio with electrical requirements and ultimately a new home behind the existing cottage.   When this time comes, my hope is to work with Marlock Electric again.   A true pleasure to deal with.   Please let me know the total amount due and I will be happy to provide prompt payment.   Congratulations to the Marlock Team for engineering a process that works so well for your customers.

This customer contacted Marlock Electric to upgrade his electric service after getting a new heater, as he wanted something that would handle the additional electric load. He explains how he now feels safer & more comfortable in his home knowing that everything was upgraded. William chose Marlock Electric because he says we were very thorough, and our professionalism sets us apart from other contractors, 

One of our very loyal customers came into our office and talked a little bit about why he always chooses Marlock. Being a landlord of many different apartments/homes, there are a lot of projects that need to be completed, for which he always calls Marlock Electric for the job. In this video, he explains how much he loves our staff, and the quality of work. We love getting to know all of our customers on a personal level, and exceeding their expectations with each new project we complete for them.

One of our customers explains his pleasant experience with having Marlock Electric upgrade his electric service in his home. The contractor that had installed the previous electric service, did not meet the customer's expectations and when we arrived, the wiring was completely unsafe. Our technicians ensured that the wiring was cleaned up and exceeded the expectations of this customer and his wife, while meeting all necessary safety requirements.

"Marlock Electric has worked for our company for several years. Mark and his crew have completed many different types of electrical work for our company including new homes, additions, generators, street lights, repairs, trouble shooting, and replacing electrical services. Marlock Electric is a professional, ethical company that we have recommended to friends and colleagues alike; they are the electrician of choice to complete work on our personal residences."

"As the owner of Pinnacle Homes, I feel that our selection of quality contractors is a direct reflection of the custom homes we build. We have used Marlock Electric for many years and they have always provided a craftsmanship to the electrical trade that our demanding customers expect. Their interaction with our clients is always professional and knowledgeable. We consider Marlock Electric to be a respected team member of Pinnacle Homes that allows us to stay on top of our game."

We just had a whole bunch of electrical upgrades made to our garage and lower level. The Marlock guys were prompt, efficient, thorough, and tidy. Great experience all around! We had them replace our panel a couple years earlier so we knew the quality of their work. We're looking forward to having them back to do more work outdoors in the future!

I was having weird power outages and James came over to help figure out the issue. He determined I needed a new box and was able to get someone in right away to fix it. I never felt nickled and dimed and EVERYONE at the company was awesome. I highly recommend Marlock!

Your estimator Shawn was professional and knowledgeable. And your prices were comparable to others I called. Your company was very professional. It was a good experience all around. You also came in under budget I have already recommended you to other people.

"I needed to move my electrical box and have a new meter installed. I had several quotes and decided on choosing Marlock Electric because off their knowledge, ability and cost. The other vendors either lacked the knowledge or personnel to complete the project, at least in my opinion. Marlock Electric responded to my request in a timely and professional manner. Several other contractors did not respond to my request for a quote at all."    

"Once again, we thank you for an EXCEPTIONAL experience and beautiful work done with our garage wiring. We really enjoyed your crew and will highly recommend your company to anyone we come across needing electrical work. Bravo!"